A Review on Adoption of Robots in Tourism & Hospitality Industry
Keywords:
Robotics, Robots, Automation, Tourism, HospitalityAbstract
The current position of robots in terms of automation and its adoption and barrier in the hospitality industry. Formerly, the robots were used extremely limited in the industry, but due to the covid pandemic, the demand has increased—this paper fills this niche. This paper focuses on the utilization, service, adoption, and automation of robots in the hospitality industry, including tour and travel agencies, museums, art galleries, and hotels.
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